HB Coins offers free, no-hassle 30-day returns. If you aren't satisfied with your item(s) for any reason, you can return them for a full refund, at no cost to you.

To request a return, email us at hb@hbcoins.net to request a return. Once your request is approved, we will email you a pre-paid shipping label to ship the items back to us. Simply pack your items and attach the return shipping label to the package, then take it to your nearest post office. We will issue you a full refund upon successful delivery and inspection of the items.

Items must be shipped back to HB Coins within 30 days of delivery.

Items must be returned in their original condition at the time of shipment to be eligible for a refund. Items deemed at our sole discretion to be damaged or altered from their condition at the time of shipment will not be refunded.

Bullion cannot be returned. All bullion sales are final and non-refundable.